Privacy policy

Last updated: 22 October 2026

We only collect what we need to make and deliver your tees, and we never sell your details.

Who is responsible for your data

SweeTees (Matt Roe, sole trader), 6 Bridge Street, Brigstock, NN14 3ET, United Kingdom, is the data controller. Contact: hello@sweetees.co.uk.

What we collect and why

What Why we need it Legal basis
Name, email, phone, delivery and billing address To take, print, post and support your order Contract
What you ordered, including your Your Sweet Spot choices To print the right tee and keep order records Contract; legal obligation (tax records)
Payment details To take payment. Card details are handled by our payment provider and never seen or stored by us Contract
Messages you send us To answer your questions and sort out problems Contract; legitimate interests
Device and browsing data (cookies) To run the shop, keep your basket, prevent fraud and, if you agree, understand how the shop is used Legitimate interests; consent for non-essential cookies
Email address for marketing To send news and offers, only if you sign up Consent (unsubscribe any time)

Who we share it with

We share only what each one needs to do their job:

  • Shopify runs our online shop and processes payments.
  • Inkthreadable, our UK print partner, receives your name, delivery address, phone number and order details so it can print and post your tees.
  • Royal Mail and couriers receive your name and address to deliver your parcel.
  • Cloudflare runs the small service that passes your order details to Inkthreadable.
  • Our email provider stores emails you send us.

Some of these providers may process data outside the UK. Where they do, they use safeguards approved under UK law, such as the UK International Data Transfer Agreement or adequacy regulations.

How long we keep it

We keep order and payment records for 6 years, as required for tax purposes. We keep marketing consent until you unsubscribe. Other messages are deleted when they're no longer needed, usually within 2 years.

Your rights

Under UK data protection law you can ask us to:

  • give you a copy of the data we hold about you
  • correct anything that's wrong
  • delete your data, where we don't need to keep it by law
  • restrict or object to how we use it
  • move it to another provider
  • stop sending you marketing, at any time

Email hello@sweetees.co.uk and we'll reply within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies

Our shop uses essential cookies to work, for example to remember your basket. Analytics or marketing cookies are only set if you agree to them in the cookie banner, and you can change your choice at any time.

Changes to this policy

We'll post any changes here and update the date at the top.